If you're still copying data between apps, manually sending follow-up emails, or updating spreadsheets by hand — you're losing hours every week that could be spent growing your business. Make.com (formerly Integromat) is a visual automation platform that connects your apps and automates those repetitive tasks without writing a single line of code.
What is Make.com?
Make.com is a no-code automation platform that lets you connect hundreds of apps and services through visual 'scenarios' — flowcharts that trigger when something happens and then perform a series of actions. Think of it as a programmable glue that sits between all your business tools.
Unlike simpler tools like Zapier, Make.com gives you much more control — you can add conditions, loops, data transformations, error handling, and multi-branch logic. This makes it ideal for complex business processes, not just simple two-step automations.
5 Business Processes Perfect for Make.com
1. Lead Capture and CRM Entry
Every time a new lead fills out your contact form, Make.com can instantly create a contact in your CRM (HubSpot, Pipedrive, Airtable), send a personalised welcome email, notify your sales team on Slack, and add the lead to a follow-up sequence — all within seconds, around the clock.
2. Invoice and Payment Automation
Connect your project management tool to your invoicing software. When a project milestone is marked complete, Make.com can automatically generate and send an invoice, update your accounting records, and remind you if payment is overdue.
3. Social Media Scheduling
Write your content once in a Google Sheet or Airtable, and Make.com will automatically publish it to LinkedIn, Twitter/X, and Facebook on your schedule — with the right format and hashtags for each platform.
4. Client Onboarding
When a new client signs a contract (via DocuSign or PandaDoc), Make.com can create their project folder in Google Drive, add them to your project management board, send them a welcome pack, and book an onboarding call — all automatically.
5. E-commerce Order Processing
Link your Shopify or WooCommerce store to your fulfilment system, accounting software, and customer service platform. Make.com ensures every order is tracked, every customer notified, and every record updated — without manual intervention.
Make.com vs Zapier: Which Should You Choose?
- Make.com is better for complex multi-step workflows with branching logic
- Zapier is simpler for quick two-step automations
- Make.com is more affordable at scale — you pay per operation, not per task
- Make.com has a visual canvas that makes debugging much easier
- Zapier has a larger app directory, but Make.com covers most popular tools
For most growing businesses, Make.com offers the best balance of power and cost. If you need advanced data manipulation, conditional logic, or API calls — Make.com wins hands down.
Getting Started with Make.com
- 1Create a free account at make.com (free tier allows 1,000 operations/month)
- 2Connect the apps you use most (Gmail, Slack, Google Sheets, your CRM)
- 3Start with a simple trigger-action pair — e.g. 'When a form is submitted, add a row to Google Sheets'
- 4Gradually add steps: notifications, email sends, CRM updates
- 5Test thoroughly before turning it on for real data
How Much Time Can You Save?
Our clients typically save between 10 and 30 hours per week once their core processes are automated on Make.com. The biggest wins come from lead processing, client onboarding, and reporting — tasks that are repetitive, time-consuming, and easy to automate.
“Jaryan built us a Make.com pipeline that automatically processes our shipping manifests, updates our Airtable database, and notifies our team on Slack. We went from 3 hours of manual work daily to zero.”
— Sarah Mitchell, Operations Manager, NovaBridge Logistics
Need Help Setting Up Make.com?
If you have a specific process in mind but aren't sure how to automate it, we can help. We've built hundreds of Make.com scenarios for businesses across industries — from logistics and marketing agencies to SaaS companies and e-commerce brands. Book a free consultation and we'll map out exactly what can be automated and how much time you'll save.